When is my utility bill due?

Bills for utility service are due and payable upon presentation and subject to discontinuation of service if not paid within sixty (60) days from the date of the bill. The City’s Policy on Discontinuation of Residential Water Service for Non-Payment can be found on the Late Fees/Water Shut-off webpage.  See link below.

Policy on Discontiunation of Water Service

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1. How can I pay my utility bill?
2. How do I establish water/sewer utility services?
3. Can I request my water bill for a specific date or cycle?
4. How can I better understand my utility bill?
5. When is my utility bill due?
6. Can my account be transferred if I move within the City of Chino Hills?
7. Can my meter read be verified?
8. How do I close my account for water/sewer utility services?
9. How do I obtain a construction meter?