Trash Services

Waste Management Trash Truck

The City of Chino Hills contracts with WM (Waste Management) for all Trash, Recycling, and Organics collection services. Service with WM began July 1, 2022. 

New residents can set up their trash service by contacting WM Customer Care at (800) 423-9986. 

New Resident Guide (PDF)

If you have questions regarding your current residential or commercial trash services, please contact WM Customer Care at (800) 423-9986.

New Billing Directly From WM

Effective July 1, 2022, Chino Hills customers are billed by WM directly for trash services and the service will no longer appear on the City's Utility Bill as a line item, offering one point of contact for both customer service and billing. 

Online Bill Pay

You may take advantage of the convenient online payment methods by signing up online at You may also download the “My WM” mobile app from the Apple or Google Play store to manage your account from your mobile device.

Quick Links

WM Chino Hills Welcome Packet (PDF)
WM Chino Hills Welcome Packet Spanish (PDF)
WM Chino Hills Welcome Packet Mandarin (PDF)
WM Multifamily Service Guide (PDF)
WM Multifamily Service Guide Spanish (PDF)
WM Multifamily Service Guide Mandarin (PDF) 
WM Commercial Service Guide (PDF)
WM Commercial Service Guide Spanish (PDF)
WM Commercial Service Guide Mandarin (PDF)
WM Winter Newsletter (PDF)
WM Winter Newsletter Spanish (PDF)
WM Winter Newsletter Mandarin (PDF)
WM Spring Newsletter (PDF)
WM Spring Newsletter Spanish (PDF)
WM Spring Newsletter Mandarin (PDF)
WM Summer Newsletter (PDF)
WM Summer Newsletter Mandarin (PDF)
WM Summer Newsletter Spanish (PDF)
WM Fall Newsletter (PDF)
WM Fall Newsletter Mandarin (PDF)
WM Fall Newsletter Spanish (PDF)

WM Franchise Agreement

Chino Hills Solid Waste and Recycling

Contact us at (909) 364-2606 or