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Passport Services
Contact
Passport Services, City Clerk's Office 
14000 City Center Drive
Chino Hills, CA 91709
Ph: (909) 364-2620
Ph: (909) 364-2607 (Hotline)
Fax:(909) 364-2695
Email

Hours
Monday, Wednesday, Thursday:
7:30 am - 1:00 pm Walk-in Service
2:00 pm - 4:30 pm Appointment only

Tuesday:
7:30 am - 1:00 pm Walk-in Service
2:00 pm - 7:00 pm Appointment only

Friday:
7:30 am - 12:00 pm Appointment only
 

NOTE: Appointments are strongly encouraged and on certain days and times, required.  Walk-ins will be accommodated as scheduling allows, but walk-in service is not guaranteed.

Upcoming Passport Closures
January 15, 2018
February 19, 2018
May 28, 2018
July 4, 2018
September 3, 2018
November 12, 2018
November 22-23, 2018
December 24-25, 2018
December 31, 2018
      
The City of Chino Hills is a Passport Acceptance Facility.  

Requirements
All applicants are required to be present and bring the following items:  

1.  Provide a completed new Passport Application Form DS-11

2.  Submit Evidence of U.S. Citizenship (original & photocopy)
     such as:
  • Certified birth certificate issued by the county or state*
  • Consular Report of Birth Abroad
  • Naturalization Certificate
  • Certificate of U.S. Citizenship    

3.  Present your valid identification and submit a photocopy
     of front and back (double sided copies will not be accepted)
     such as:

  • Valid Driver's License
  • Current Government ID (city, state, or federal)
  • Current Military ID

4. Provide one passport photo.


5.  Two separate checks or money orders are required.

Passports Previously Issued to Minors
A passport that was issued to a minor is not renewable by mail and should be processed at an acceptance facility using Form DS-11 with both the previous passport and the birth certificate (original and photocopy.)

Photocopies made by City staff are subject to a fee of .10 cents per page.

   Passport Book  Passport Card
Adults 16 + $110 payable to: U.S. Department of State
$25* payable to: City of Chino Hills
$30 payable to: U.S. Department of State 
$25* payable to: City of Chino Hills
Children 15
and Under
$80 payable to: U.S. Department of State
$25* payable to: City of Chino Hills 
$15 Payable to: U.S. Department of State
$25* payable to: City of Chino Hills
*Effective Monday, April 2, 2018:
  Notice of Increase in Passport Acceptance Fees
from $25 to $35 
          
       
Renew by Mail
Passport renewals are designed to be sent in by mail for applicants eligible to completed Form DS-82.

Processing Time
Regular Service is currently estimated at 4 to 6 weeks. 
Expedited Service is currently estimated at 2 to 3 weeks. 

*A certified birth certificate has a raised embossed, impressed or multicolored seal. The registrar's signature and date must be visible. Abstracts which do not include complete parental information are not acceptable for passport purposes. Short-format abstract certificates from California are never acceptable.

*Children under the age of 16, must be accompanied by BOTH parents.