How do I know the new meters are accurate?
Each meter is tested prior to leaving the factory to ensure that is fully accurate (above 98% accuracy). A full report on all the meters is provided to the City upon delivery, which shows the results of the tests.

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1. Why do the water meters need to be replaced? It appears my bill is higher as a result.
2. Utility Customer Service stated that there is a possibility where I could have been undercharged for water consumption with the old meter. Is this true?
3. How do I know the new meters are accurate?
4. I was told that if I want my own test I would have to pay a deposit.