FAQs • Chino Hills • CivicEngage

Are there any childcare centers in Chino Hills?: Yes. For a listing of pre-schools and childcare centers, look in the online business directory located under "Doing Business." The Recreation Division also has a "Tiny Tots" program available to residents on a first come, first served basis for a nominal fee. Please check the online Recreation Brochure for registration and class dates, times, and fees or contact the Recreation Division at (909) 364-2700.Business Directory

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New Resident Information

1. Who provides water, sewer, and trash collection services for residents in the City of Chino Hills?: The City of Chino Hills provides water, sewer, and trash services for the residents. These services are reflected your utility bill. To contact the City of Chino Hills Utility Billing office, please call 909-364-2660. The City of Chino Hills contracts with Republic Services for all trash and recyclable collection services in the City. Residential areas are provided with three 110-gallon collection bins: one for trash, one for recyclables, and one for green waste materials. Contact Republic Services at 800-700-8610.
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2. What utility company provides electricity?: Southern California Edison is one of the largest electric utilities in the United States and serves the residents and businesses in the City of Chino Hills. Southern California Edison's local office is at 1351 Francis Street, Ontario, CA, 91761 or call (800) 655-4555.
Southern California Edison website

3. How can I tell when my street will be swept?: Signs are posted at the entrance to each neighborhood in conformance with California Vehicle Code 22507.6. Posting the signs at the entrance to each neighborhood, rather than on the street, minimizes sign pollution in the City. Detailed maps are also available on this website. Street Sweeping Schedule

4. Are residents required to obtain alarm permits for their home alarm systems?: No. However, after the third false alarm, the resident will be charged a nominal fee.

5. Are there any childcare centers in Chino Hills?: Yes. For a listing of pre-schools and childcare centers, look in the online business directory located under "Doing Business." The Recreation Division also has a "Tiny Tots" program available to residents on a first come, first served basis for a nominal fee. Please check the online Recreation Brochure for registration and class dates, times, and fees or contact the Recreation Division at (909) 364-2700. Business Directory

6. Does the City have a transportation system?: Yes. The City contracts with Omnitrans to provide bus services to our residents. Call (800) 966-6428 for current routes and fares, or visit www.omnitrans.org. Bus route books are available in the main lobby at Chino Hills City Hall, 14000 City Center Drive.

7. What is the name of the local Cable TV company?: Spectrum and Frontier both serve most areas of Chino Hills and offer various packages. Visit this website under "For Residents", "Utilities", then see the information provided for both companies.

8. Who provides gas utilities?: Southern California Gas Co. has been delivering natural gas to its customers for nearly 140 years, and services customers in the City of Chino Hills. You can either call the local office or visit the Southern California Gas Company website to:
-Sign up for service
-Pay your utility bill online
-Access rebate information
SoCal Gas Co. Website