Online Payments

Click to enter the Utility Bill Pay System
Online Bill Pay System

Register Your Account to Access Information Online, Pay Bill, or Schedule Automatic Payments

  • Click on the "online bill pay system" icon above to "register" your account.
  • The "log-in" option is not available until after you "register" your account.
  • Locate your account number and customer number from a previous bill and follow the prompts

For detailed instructions, look up the Online Bill Pay Instructions (PDF).

Once registered you will be able to:

  • Schedule automatic payments using a Checking/Saving Account (EFT).
  • Schedule automatic payments or make a one-time payment with a credit/debit card (Visa, MasterCard and Discover). You must have a balance on the account to use this option.
  • View an electronic copy of your bill
  • Select a bill delivery method (mail, e-mail, or both).

Note - Electronic funds transfers (EFT) using a bank account number are not available for one-time payments online, but may be used for automatic payments. If you have any questions, or need assistance, please call Chino Hills Utility Customer Service at (909) 364-2660.

Safe, Secure, and Convenient

The online Utility Bill Pay system will keep your account information safe and secure, and will only be accessible and viewable by you using a secure password that you select. Paying your bill online will allow your payment to post to your account as soon as your credit card payment is made.


If your water service has been locked off, please contact Utility Billing Customer Service at (909) 364-2660. Online payments cannot be made at this point, doing so will not prevent you from being locked off.