Online Payments

Click to enter the Utility Bill Pay System
Online Bill Pay System

Register Your Account to Access Information Online, Pay Bill, or Schedule Automatic Payments

  • Click on the "online bill pay system" icon above to "register" your account.
  • The "log-in" option is not available until after you "register" your account.
  • Locate your account number and customer number from a previous bill and follow the prompts

For detailed instructions, look up the Online Bill Pay Instructions (PDF).

Once registered you will be able to:

  • Schedule automatic payments using a Checking/Saving Account (EFT).
  • Schedule automatic payments or make a one-time payment with a credit/debit card (Visa, MasterCard and Discover). You must have a balance on the account to use this option.
  • View an electronic copy of your bill
  • Select a bill delivery method (mail, e-mail, or both).

Note - Electronic funds transfers (EFT) using a bank account number are not available for one-time payments online, but may be used for automatic payments. If you have any questions, or need assistance, please call Chino Hills Utility Customer Service at (909) 364-2660.

Safe, Secure, and Convenient

The online Utility Bill Pay system will keep your account information safe and secure, and will only be accessible and viewable by you using a secure password that you select. Paying your bill online will allow your payment to post to your account as soon as your credit card payment is made.

IMPORTANT NOTICE:

If your water service has been locked off, please contact Utility Billing Customer Service at (909) 364-2660. Online payments cannot be made at this point, doing so will not prevent you from being locked off.