Getting 2 Zero Program

City Council Adopts Resolution to Become A No-Kill Community by January 1, 2016

The City Council adopted a Resolution in November reflecting the City's commitment to eliminating euthanasia of adoptable dogs. Highlights include establishing a live release benchmark of at least 90%; a stated goal to become a "No-Kill" community by January 1, 2016; and adoption of the Getting 2 Zero program which focuses on preventing animal abandonment and avoiding euthanasia. Getting 2 Zero stresses community education, the establishment of adoption centers, the provision of community vet clinics with low cost animal care services, and the assurance that IVHS offers necessary services to animals in their care and provides support to new pet owners after adoption.

Dog Microchipping Requirement

The City Council approved mandatory pet identification which significantly increases the likelihood that a lost pet will be identified and returned to their rightful owner quickly.

All dogs over the age of four months now must be licensed and microchipped. Contact your veterinarian, local animal rescue organizations, or the Inland Valley Humane Society to have your dog microchipped. The cost is approximately $30 to insert and register a microchip.

Golden Retriever Laying DownFor More Information:

Phone: 909-364-2757
Email Code Enforcement

Dog Microchip Rebate Program

The City will provide a rebate of up to $30 for dogs that are properly licensed through the Inland Valley Humane Society, and registered to a Chino Hills address. The dog's microchip must be registered with the microchip company and the expenses incurred after October 28, 2014. The rebate will be funded through the City's General Fund as part of Animal Control Services.

Residents may bring their dog license paperwork, the microchip receipt dated after October 28, 2014, and proof that the microchip was registered with the microchip company, to the Neighborhood Services counter on the second floor at Chino Hills City Hall, 14000 City Center Drive. A rebate form must be completed and is available at City Hall or online at City Hall is open from 7:30 a.m. to 5:00 p.m. Monday through Thursday, and from 7:30 a.m. to 4:00 p.m. on Friday. The rebate will be delivered in the form of a check, mailed within 4 weeks after approval.

Dog Microchip Rebate Application (PDF)

Sales Restriction of Dogs and Cats at Pet Stores

Retail pet stores in Chino Hills do not currently sell dogs or cats but legislation banning the sale of puppy mill and cat factory animals has been added to the Municipal Code to prevent it in the future. The Humane Society of the United States supports the ban on dog and cat sales and transfers by retail pet stores because the animals are often bred at inhumane facilities and have health disorders. Most pet stores work with rescues to feature rescue dogs and cats on weekends. A lack of retail pets for sale encourages the adoption of pets from shelters and rescues.

New Programs

The Inland Valley Humane Society has implemented several new programs in support of the Committee's goal to improve the live release rate including:

  • Forging new / enhanced relationships with shelters and rescue groups to increase adoption rates
  • Developing Free Spay/Neuter Program targeting pit bull and pit bull mix dogs
  • Increasing the number of mobile adoption events
  • Increasing advertising of adoptable animals in Chino Hills
  • Adoptober Free Adoption Event in October