Go To Search
RSSEmailPrint
Water, Sewer, & Trash Service
Contact
Utility Billing Customer Service 
14000 City Center Drive,
2nd Floor
Chino Hills, CA 91709

Ph: (909) 364-2660 
Email

Hours
Monday - Thursday
7:30 am - 5:00 pm
Friday
7:30 am - 4:00 pm
Services
The City of Chino Hills provides high quality water, sewer, and trash service in a cost-effective manner. Your utility bill includes water, sewer, and trash collection fees. 

How to Set-Up a New Account    How to Pay Your Utility Bill    Online Bill Pay

Water & Sewer Service 

2018 Water Rate Study    Smart Meter FAQ's

Annual Water Quality Consumer Confidence Report

Trash Service
The City of Chino Hills contracts with Republic Services for all trash and recyclable collection services in the City. Residential areas are provided with
three 110-gallon collection bins: one for trash, one for recyclables, and one for green waste materials. If you have questions regarding your trash services and have already established an account with the the City of Chino Hills, please contact Chino Hills Disposal at (866) 238-2444 or visit www.republicservices.com for more information. 

Trash Pick-up Schedule    Residential Trash Collection Rates

Residential services in Chino Hills are billed directly by the City. Visit the Online Bill Pay system to pay your bill online or call (909) 364-2660 to pay by phone.

Commercial services are billed by Republic Services. Pay your bill over the phone by calling 1-877-692-9729 or make a payment online by clicking on one of the links above.

How to Avoid Late Fees
Please pay your bill within the due date shown on your City of Chino Hills utility bill to avoid a delinquent account. Your account will be regarded as delinquent if payment is not made within 42 days of the billing date (not the due date) and a 10% penalty will be applied to the account (the minimum penalty is $10.00). All delinquent accounts not paid by the 49th calendar day after the billing date will result in water service being disconnected on the 50th day after the billing date without further notice.

Other Utility Bill Charges 

Have Questions?
Please call the Utility Billing Office at (909) 364-2660.