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Online Utility Bill Pay
Contact
Utility Billing Customer Service 
14000 City Center Drive,
2nd Floor
Chino Hills, CA 91709

Ph: (909) 364-2660
Email

Hours
Monday - Thursday
7:30 am - 5:00 pm
Friday
7:30 am - 4:00 pm
Click to enter the Utility Bill Pay System

 
 
Online Bill Pay System

 
Register Your Account to Access Information   Online, Pay Bill, or Schedule Automatic Payments

  • Click on the “online bill pay system” icon above to “register” your account. 
  • The “log-in” option is not available until after you “register” your account.
  • Locate your account number and customer number from a previous bill and follow the prompts

For detailed instructions, look up the Online Bill Pay Instructions.

Once registered you will be able to:
  • Schedule automatic payments using a Checking/Saving Account (EFT).
  • Schedule automatic payments or make a one-time payment with a credit/debit card (Visa, MasterCard and Discover).  You must have a balance on the account to use this option.
  • View an electronic copy of your bill
  • Select a bill delivery method (mail, e-mail, or both).

Note - Electronic funds transfers (EFT) using a bank account number are not available for one-time payments online, but may be used for automatic payments.  If you have any questions, or need assistance, please call Chino Hills Utility Customer Service at (909) 364-2660.

Safe, Secure, and Convenient 
The online Utility Bill Pay system will keep your account information safe and secure, and will only be accessible and viewable by you using a secure password that you select. Paying your bill online will allow your payment to post to your account as soon as your credit card payment is made.

IMPORTANT NOTICE:
If your water service has been locked off, please contact Utility Billing Customer Service at (909) 364-2660. Online payments cannot be made at this point, doing so will NOT prevent you from being locked off.