1. Online Registration
2. Walk In Registration
Refunds must be requested in person and submit a Cancellation/Transfer Form. All refund requests are subject to administrative approval by the Community Services Department. Please allow up to 6 weeks for refunds to be processed. Payments made via credit card will be refunded back to the credit card. Payments made via cash or check will be refunded by check.
A $4.00 per class, per participant, processing fee will be deducted from all cancellation requests, even if the refund remains as a household credit. Refunds may be retained as household credits to be used towards registration in future Community Services programs. Credits of $15 or less will need to be used within one year. Credits of $16 - $99 are valid for three years. Household credits will not be issued over $100.
The Community Services Department reserves the right to cancel any activity or program due to low enrollment. If the department cancels a program, all fees will be refunded.
Requests for refunds will ONLY be honored if they are made immediately after the third league played game.
All refund requests MUST be submitted to the Chino Hills Community Center at least 10 business days prior to the week you are cancelling. Refunds, less the $4.00 processing fee, will ONLY be granted if your spot can be filled with someone on the waitlist.
For classes with one or two meetings, requests for refunds will ONLY be honored if they are made at least one (1) day prior to the start of classes. For classes that consist of three or more meetings, the request for refunds must be submitted before the second class meeting.
All refund requests MUST be submitted to the City Hall Recreation Office at least 10 business days prior to the week you are cancelling. Refunds, less the $4.00 processing fee, will ONLY be granted if your spot can be filled with someone on the waitlist.