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Water
Contact
Public Works Department
14000 City Center Drive
Chino Hills, CA 91709

Ph: (909) 364-2800
Fax: (909) 364-2895
After-Hours Emergency (909) 364-2860
E-mail 

Call Center Hours 
Monday - Thursday: 
7:00 am - 4:30 pm 
Friday:
7:00 am - 3:30 pm 

Section Overview
Water staff procures and maintains a reliable water supply to ensure a consistent delivery to Chino Hills residents. Maintaining the integrity of the distribution system and storage facilities ensures a dependable, adequate means to provide this service to our customers. You will find helpful information regarding water in Chino Hills by referring to our Water pages:
Rebates

A number of rebates are available for residential, commercial, industrial, and institutional uses.

Recycled Water
Using recycled water reduces reliance on scarce and expensive potable water. Recycled water is the treatment of wastewater to produce water of suitable quality for non-potable or recycled water beneficial uses. The City uses recycled water for:
  • Compaction and dust control at construction sites
  • Golf courses
  • Parks and greenbelt common areas
  • Parkways and medians
  • School landscape

Water Quality
State law requires water retailers to provide information to their customers about the quality of their drinking water and the reliability of the water supply. The City of Chino Hills is dedicated to providing you with a safe and reliable supply of high quality drinking water. Prior to reaching your faucet, your water undergoes an extensive treatment and testing process as dictated by the State Water Resources Control Board (SWRCB) and the U.S. Environmental Protection Agency (USEPA).

To learn more about Chino Hills water quality, we urge you to read the annual Water Quality Consumer Confidence Report. Any questions referencing this report, can be made to our Water Quality Technician at (909) 364-2808.  You can also download a PDF of the 2018 Water Quality Consumer Confidence Report.

On July 18, 2017, the SWRCB adopted a resolution, which established a proposed maximum contaminant level (MCL) of 5 nanograms per liter (parts per trillion) for 1,2,3-Trichloropropane (TCP). Prior to this, a drinking water standard specific to TCP did not exist at the national or state level. To learn more about this new drinking water standard, read the "Introduction" found in the 2018 Water Quality Consumer Confidence Report.

Urban Water Management Plan
The City updates the Urban Water Management Plan (UWMP)  every five years.  See the 2015 UWMP Errata Sheet for Minor Corrections.