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Public Works Department
14000 City Center Drive
Chino Hills, CA 91709

Ph: (909) 364-2800
Fax: (909) 364-2895
After-Hours Emergency (909) 364-2860

Call Center Hours 
Monday - Thursday: 
7:00 am - 4:30 pm 
7:00 am - 3:30 pm 

Section Overview
Water staff procures and maintains a reliable water supply to ensure a consistent delivery to Chino Hills residents. Maintaining the integrity of the distribution system and storage facilities ensures a dependable, adequate means to provide this service to our customers. You will find helpful information regarding water in Chino Hills by referring to our Water pages:

A number of rebates are available for residential, commercial, industrial, and institutional uses.

Recycled Water
Using recycled water reduces reliance on scarce and expensive potable water. Recycled water is the treatment of wastewater to produce water of suitable quality for non-potable or recycled water beneficial uses. The City uses recycled water for:
  • Compaction and dust control at construction sites
  • Golf courses
  • Parks and greenbelt common areas
  • Parkways and medians
  • School landscape

Water Quality
The City of Chino Hills detected and corrected coliform bacteria levels in the drinking water.  On March 8, 2017 the Water Distribution system HAD levels of coliform bacteria above the drinking water standard.  Coliform bacteria are not harmful and there was no public health emergency.  The system was flushed and new tests on March 9th detected NO coliform bacteria.  To learn more, read the press release and notice to residents.

To learn more about Chino Hills water quality, we urge you to read the annual Water Quality Consumer Confidence Report. Any questions referencing this report, can be made to our Water Quality Technician at (909) 364-2808.  You can also download a PDF of the 2017 Water Quality Consumer Confidence Report.

Urban Water Management Plan
The City updates the Urban Water Management Plan (UWMP)  every five years.  See the 2015 UWMP Errata Sheet for Minor Corrections.