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Budget-based Water Rates
Budget-based Water Estimator
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Budget-based Water Rate Estimator

Budget-based Water Rate History

Results of the Prop. 218 Process for Water Rates
May 8, 2018


Educational Mailer - April 30, 2018     Spanish Version

Press Release Prop. 218 Notices Mailed

Prop. 218 Notice

2018 Water Rate Study

February 13, 2018 City Council Meeting PowerPoint for Water Rate Study and Proposed Water Rates  

November 28, 2017 
City Council Workshop PowerPoint


Press Release for City Council Water Rate Study Workshop

FAQ's

Questions?
(909) 364-2800
A New Approach
Water conservation has become a permanent way of life in California!  The State of California is encouraging water suppliers to adopt budget-based water rates in place of the traditional tiered water rates.  Many California water agencies are implementing budget-based water rates that encourage Californians to use water efficiently, while ensuring fiscal stability for the water system.

The 3 Tiers 
Budget-based rates take into consideration water-efficiency targets set by the State of California for indoor and outdoor water use, lot size, and weather conditions.  Tier 1, the “indoor budget,” is based on the State’s determination that a water-efficient household uses 55 gallons per person, per day; and assumes four persons per household.  Tier 2, the “outdoor budget,” assumes that 1/3 of the property is landscaped.  This tier adjusts based on historical weather conditions.  Users are allocated more outdoor water during historically hot months, and less outdoor water during historically cooler months.  Tier 3 is high water use that exceeds the flexible Tier 2 allocation.   

The 3 Tiers Graphic

The 3 Tiers Described (ADA Compliant)

The basic premise of budget-based water rates is that everyone is expected to use water efficiently, and those who meet efficiency targets are rewarded with lower costs for water.  The lowest priced water is in the first two tiers, for indoor and outdoor use, while the rates in the third tier reflect inefficient use and higher-priced water.  The tier rates are consistent with the costs the City is charged for the water.  While the tiers are set to reflect efficient indoor and outdoor water use, the water system does not actually have a tool to track where the customer uses their water.  In fact, efficient water customers may be able to meet most of their water needs within the Tier 1 allocation.

New Budget-based Water Rates Approved
After allowing ratepayers the opportunity to protest a change in water rates, the new budget-based water rates were approved in May of 2018. See the history of meetings and the actual results of the protest ballot count in the top right hand column of this page. The rates were approved after a majority of protest ballots from the total number of properties affected were not returned. A successful protest vote would have required 50%, plus one or 11,095 votes, of the total 28, 272 properties. Only 6,512 protest forms were returned.

When Will My Water Rates Increase
Although the City had authority to apply the water rate increase on July 1, 2018, the City had not billed customers using the new rate structure. Beginning October 1, 2018, customers will begin to see the new rates applied to their Utility bills.  

Learn More
Educational Mailer   FAQ's

Questions
Residents may contact the following departments for additional information: 
  • For utility billing questions,                  call Utility Billing Customer                  Service at 
  •     (909) 364-2660.                       
    • For specific questions related to how these proposed budget-based water rates are structured, call the Public Works, Water Division at (909) 364-2800.