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Passport Services
Contact
Passport Services, City Clerk's Office 
14000 City Center Drive
Chino Hills, CA 91709
Ph: (909) 364-2607 (Hotline)
Ph: (909) 364-2620                 
Fax:(909) 364-2695
Email

Hours
Monday, Wednesday, Thursday:
7:30 am - 1:00 pm Walk-in Service
2:00 pm - 4:30 pm Appointment only

Tuesday:
7:30 am - 1:00 pm Walk-in Service
2:00 pm - 7:00 pm Appointment only

Friday:
7:30 am - 12:00 pm Appointment only
 

NOTE: Walk-ins will be accommodated as scheduling allows, walk-in service is not guaranteed.

Upcoming Passport Closures
November 12, 2018
November 22-23, 2018
December 10, 2018 - January 1, 2019
The City of Chino Hills is a Passport Acceptance Facility.  

Requirements
All applicants are required to be present and bring the following items:  

1.  Provide a completed new Passport Application Form DS-11

2.  Submit Evidence of U.S. Citizenship (original & photocopy)
     such as:
  • Certified birth certificate issued by the county or state*
  • Consular Report of Birth Abroad
  • Naturalization Certificate
  • Certificate of U.S. Citizenship    

3.  Present your valid identification and submit a photocopy
     of front and back (double sided copies will not be
     accepted) such as:

  • Valid Driver's License
  • Current Government ID (city, state, or federal)
  • Current Military ID

4. Provide one passport photo.


5.  Two separate payments as follows:
  • Application fee payable to the U.S. Department of State:
personal check, money order, or bank draft only, and
  • Execution fee payable to City of Chino Hills:
personal check, money order, bank draft, or credit/debit card**

**NOTE: Effective September 10, 2018 there will be a non-refundable convenience fee of 2.5% assessed on all transactions for the use of credit/debit cards paid to the City of Chino Hills for passport related services, which may include additional fees such as photo and/or copy fees.

Passports Previously Issued to Minors
A passport that was issued to a minor is not renewable by mail and should be processed at an acceptance
facility using Form DS-11 with both the previous passport and the birth certificate (original and photocopy.)

 Fees May Change without Notice Payment #1
U.S. Department of State
 Payment #2
City of Chino Hills**
 U.S. Passport Book
16 & over (book) $110.00
$35.00 (DS-11 only)
15 & under (book) $80.00
$35.00
 U.S. Passport Card
 16 & under (card) $30.00 $35.00  (DS-11 only)
 15 & under (card) $15.00  $35.00 
 Optional Fees and Services to Add In Check Totals
 Passport Photo    $8.00
 Expedite Fee  $60.00  
 Copy Fee Per Page    $0.10
 Expedite Postage Fee  $15.89 $21.98 
 When applying for both the book and card at the same time the execution fee is charged only once.

Renew by Mail
See if you're able to Renew By Mail. It's the simplest way to renew your passport.
DS-82: U.S. Passport Renewal Application for Eligible Individuals (By Mail)

Processing Time
Regular Service is currently estimated at 4 to 6 weeks. 
Expedited Service is currently estimated at 2 to 3 weeks. 

*A certified birth certificate has a raised embossed, impressed or multicolored seal. The registrar's signature
and date must be visible. Abstracts which do not include complete parental information are not acceptable for passport purposes. Short-format abstract certificates from California are never acceptable.

*Children under the age of 16, must be accompanied by BOTH parents.