Show All Answers
Call the Inland Valley Humane Society and S.P.C.A. They can be reached at (909) 623-9777. More...
Examples of residential items that require permits:* Water heater replacement* Re-Roof* Interior remodels* Window replacements* Patio covers* Second Story Decks* Balconies
Examples of commercial items that require permits:* Moveable cases more than 6' in height* Shelving units/gondolas more than 6' in height* Additions of walls* Removal of bearing walls or non-bearing demising walls between two or more spaces* Changes made to the electrical, plumbing or mechanical systems* Change in occupancy
Exemption from the permit requirements of this Code shall not be deemed to grant authorization for any work to be done in any manner in violation of the provisions of other laws or ordinances.
California Building Code 2016 Edition, Volumes 1, 2 including Appendix Chapters "C", "F", "H", & "J"California Electrical Code 2016 EditionCalifornia Mechanical Code 2016 EditionCalifornia Plumbing Code 2016 Edition
Please click here to view the requirements for a Plug-In Vehicle Infrastructure Permit.
-For IN-CITY BUSINESSES, click on the Business License application link on the Business License webpage or visit the Community Development Department at City Hall. Downloaded applications can be brought to City Hall or mailed in with payment. -For OUT-OF-CITY BUSINESSES, please call HdL at (909) 740-3187 to apply over the phone.
The Home Occupation Permit is a one-time fee if the following conditions are met:-The Business License is renewed annually before the expiration date; and-The business has not moved to a new location/residence
No. In-home day cares are licensed through the State of California, Department of Social Services, Community Care Licensing. Call (800) 952-5253 or visit their website.
No. Residential adult cares are licensed through the State of California, Department of Social Services, Community Care Licensing. Call (800) 952-5253 or visit their website.
The Champion Newspaper will file the fictitious business name with the County Recorder and publish your fictitious business name statement. To contact the Champion Newspaper, call (909) 628-5501, Ext. 14. San Bernardino County Recorder's Office
San Bernardino County Recorder’s Division Ph: (909) 387-8306; Los Angeles County Registrar Ph: (800) 201-8999; Orange County Clerk-Recorder Ph: (714) 834-2500. San Bernardino County Clerk’s Website
Contact the City Clerk’s Office Ph: (909) 364-2631 Fax: (909) 364-2695. Request for Public Records
Currently, the City of Chino Hills has limited passport acceptance services available by appointment only. Due to the ever-changing safety regulations surrounding COVID-19, our hours are subject to change without notice. Appointment times are available Monday through Thursday 8:00 am - 5:00 pm and Friday 8:00 am - 12:00 pm Please visit our appointment site to schedule your passport appointment at www.chinohills.org/appointment
The City Council Chambers has reopened to the public as of Tuesday, June 22. Anyone who wishes to address the City Council or Commission during a regularly scheduled public meeting on any matter, whether or not it appears on the agenda, can do so by completing and submitting to the City Clerk or respective Commission Secretary a "Request to Speak" form available at the entrance to the City Council Chambers. In accordance with the Public Records Act, any information you provide on this form is available to the public. You are not required to provide personal information in order to speak, except to the extent necessary for the City Clerk or Commission Secretary to call upon you. Comments will be limited to three minutes per speaker.
The City Council meets on the second and fourth Tuesday of each month. Meetings begin at 7:00 pm in the Council Chambers, located at 14000 City Center Drive, Chino Hills, CA 91709.
The municipal code contains multiple sections that pertain to signs. Owners of signs removed due to being in violation of the Chino Hills Municipal Code (CHMC) are billed at $39.00 per sign. Based on the sign material, some signs are held for 30 days from the date that the owner of the sign is notified, other signs are disposed of immediately (per CHMC 16.38.080).
Art Bennett, Mayor; Brian Johsz, Vice Mayor; Ray Marquez, Cynthia Moran and Peter Rogers Council Members
You may check your assigned polling location by going to www.sbcountyelections.com and clicking on the “Polling Place/sample ballot” link.
Viewing From Your City Computer: Once logged onto your work computer for the day you will see an employee blog icon on your desktop, double click and you will be automatically logged into the blog.
Viewing from Home or Outside Computer: When logging into the blog from home or an outside computer, employees must enter through the employee intranet using their website login. Once in the intranet you must use your email address or username followed by the @chinohills.org to access the blog. Your password will be the same as your computer login at work.
Problems Logging InIf you are having problems logging into the Employee Blog, please submit a "Help Desk Ticket". IT will address your issue from there. Employee Blog
Other employees do not receive compensation for Jury Duty absences. Employees that need a letter documenting that they will not be paid should contact Human Resources on Ext. 2630.
2021: 56 cents per mile
Meals (M) and Incidental Expenses (IE) Breakdown Effective October 2021 through September 2022
This table lists the full daily amount federal employees receive for a single calendar day of travel when that day is neither the first nor last day of travel.
The amount federal employees receive for the first and last calendar day of travel, which is calculated at 75 percent.
The cost is $11.00 per permit.
This will largely depend on the volume of inquiries we receive and the completeness of your application.
Yes, you may still apply, but situations will have to be evaluated on a case-by-case basis to ensure that a “duplication of benefits” does not exist. Essentially, “duplication of benefits” occurs when a person, household, business, or other entity receives assistance from multiple sources for the same purpose and the total assistance received for that purpose is more that the total need.
Once initial eligibility has been determined, you will be notified to submit supporting documentation, which may include, but is not limited to:
The City of Chino Hills reserves the right to ask for further information in order to approve applications and/or process payments.
The City of Chino Hills reserves the right to amend these guidelines. The City of Chino Hills cannot foresee all contingencies and therefore reserves the right to make exceptions to these guidelines.
The business needs to have 5 employees at the time of the application submittal. This will be verified with W2’s or the payroll register.
If both spouses wok in the business they are considered two separate employees.
The number of employees is based on full-time equivalents. A full-time equivalent is determined by adding the hours of part-time employees on a monthly basis and dividing by 120. For instance, if an employee works:
5 hours/ week = 0.167 FTE
10 hours/ week = 0.333 FTE
15 hours/week = 0.500 FTE
20 hours/week = 0.667 FTE
25 hours/week = 0.833 FTE
30 hours/week = 1.000 FTE
The City of Chino Hills provides water, sewer, and trash services for the residents. These services are reflected your utility bill. To contact the City of Chino Hills Utility Billing office, please call 909-364-2660. The City of Chino Hills contracts with Republic Services for all trash and recyclable collection services in the City. Residential areas are provided with three 110-gallon collection bins: one for trash, one for recyclables, and one for green waste materials. Contact Republic Services at 800-700-8610.
Spectrum and Frontier both serve most areas of Chino Hills and offer various packages. Visit this website under "For Residents", "Utilities", then see the information provided for both companies.
-Sign up for service -Pay your utility bill online -Access rebate information SoCal Gas Co. Website
If certain criteria are met, pools can be drained into the street gutter or storm drain. The water needs to be dechlorinated. Use a home pool test kit to confirm that chlorine residual levels do not exceed 0.1 ppm and that the pH level is between 6.5 and 8.5.
Pool drainage water can be used to irrigate hearty plants, to saturate dry ground, or to soak down rocked or mulched areas. Be sure to regulate the rate of discharge so that it does not cause problems such as erosion, flooding, or overburden the downstream drainage facility.
For further information contact the City’s Environmental Program Coordinator at (909) 364-2835.
Additionally, the County of San Bernardino maintains a 24-hour toll free water pollution reporting hotline at (800) CLEANUP.
To report serious spill emergencies, call 911.
Standard processing is currently taking up to 18 weeks.Expedited processing is currently taking up to 12 weeks.
For those eligible to renew, passport renewals are processed by mail. You’ll need to mail in: Form DS-82 along with your most recently issued passport, a recent passport photo, and a check for the passport fee payable to the U.S. Department of State.
Please apply for a new passport immediately. You may report your lost or stolen passport online with the U.S. Department of State or when applying for a new passport, submit the Statement Regarding Lost or Stolen Passport, Form DS-64. You may also contact the U.S. Department of State at 1-877-487-2778 to report your passport lost or stolen.
If you are 16 or older when the passport is issued, then your passport will be valid for 10 years and you’ll be eligible to renew your passport within 15 years from the date of issue. If you are 15 or younger when the passport is issued, then your passport is valid for 5 years and you will not eligible to renew your passport by mail but must reapply as a new applicant.
Contact the County Recorder’s Office of the county in which you were born. San Bernardino County Recorder’s Division Ph: (909) 387-8306; Los Angeles County Registrar Ph: (800) 201-8999; Orange County Clerk-Recorder Ph: (714) 834-2500. You may also contact the Vital Statistics Office in the state where you were born. San Bernardino County Clerk’s Website
All applicants must apply in person using Form DS-11. Both parents or legal guardians, must be present with minor children 15 yrs. old and under. Children 16 and 17 yrs. old must appear in person with one parent’s consent. Both parents or legal guardians must show valid I.D. AND proof of relationship to the minor applicant (e.g. birth certificate, adoption decree, or court documentation, etc.)
To check the status of your passport application visit www.travel.state.gov.
You will need to complete form DS-5504 to make any data corrections within one year of the issuance date of your current valid passport and submit along with the following: the passport that needs to be amended, certified documentation of your name change (e.g., marriage certificate, divorce decree with your new name,) and a recent passport photo.
For example, the combined square footage of an existing 900-square foot home and an existing 400-square foot detached garage is 1300-square feet; therefore, an addition of 650-square feet or more would require a design review. Link to the Custom Home Design Review Application
Facilities for Rent
Chino Hills Community Center14250 Peyton Drive, Chino Hills, CA 91709
Community Services Department - City Hall Recreation Office (1st Floor)14000 City Center Drive, Chino Hills, CA 91709*Does not accept facility rentals at this location.
City Hall Community Services Department - Administrative Office (2nd Floor)14000 City Center Drive, Chino Hills, CA 91709*Does not accept registration or rentals at this location. More...
Please be advised there is a non-refundable convenience fee of 2.5% assessed on all credit/debit card transactions. This fee appears as a separate charge on your bank statement.
Chino Hills Community Center14250 Peyton Drive
City Hall Recreation Office (1st Floor)14000 City Center Drive *Gazebo Rentals Only
Senate Bill 205 (SB 205) is a new California State law (effective January 1, 2020), which addresses the issues of stormwater pollution that remain unregulated by California’s clean water laws. SB 205, requires a business or person applying to the City for a new/initial business license or a renewal business license to provide their Standard Industrial Classification (SIC) Code. Businesses with a regulated SIC Code, processes and/or activities that have the potential to pollute stormwater, will be required to demonstrate compliance with the National Pollutant Discharge Elimination System (NPDES) Stormwater Industrial General Permit (IGP).
You can find the SIC Code for your business on the U.S. Department of Labor website using the following link: U.S. Department of Labor SIC Code System Search. Please note that finding the SIC Code for the business and providing it on new/initial business license application and renewal business license is required and the responsibility of the business license applicant.
The City is required to comply with SB 205, which applies to all new/initial and renewal business license applicants. Effective January 1, 2020, prior to the City’s issuance of any new/initial and renewal business licenses, SB 205 requires:
1. All business license applicants to provide all primary Standard Industrial Classification (SIC) Codes, when applying for a new/initial business license or a renewal business license.2. If applicable, all businesses with a Regulated SIC Code as determined by the SWRCB shall provide verification of enrollment in the National Pollutant Discharge Elimination System (NPDES) Stormwater Industrial General Permit (IGP) Program.3. All businesses with a Regulated SIC Code, must provide one of the following documents issued by the SWRCB to verify enrollment in the NPDES Stormwater IGP:
A. Waste Discharge Identification Number (WDID) issued for the business facility by the SWRCB.B. WDID Application Number issued for the business facility by the SWRCB.C. Notice of Non-Applicability (NONA) Identification Number issued for the business facility by the SWRCB.D. No Exposure Certification (NEC) Identification Number issued for the business facility by the SWRCB.
4. The City to determine if the business operations, processes and SIC Code provided by the applicant on the new/initial and/or renewal business license application are regulated by the California SWRCB and applicable to the National Pollutant Discharge Elimination System (NPDES) Stormwater Industrial General Permit (IGP).
To view the full legal text of SB 205, please visit the State of California’s Legislative Information website using the following link: http://leginfo.legislature.ca.gov and use the search to type in the Bill Number, “SB 205”.
To comply with SB 205, prior to issuance of all new/initial business licenses and renewal business licenses, the City is required to determine if the business operations and SIC Code provided by the business license applicant are regulated by the SWRCB and applicable to the NPDES Stormwater Industrial General Permit (IGP). Businesses with Regulated SIC Codes are required to verify enrollment in the NPDES Stormwater IGP by providing additional documentation.
1. The updated new/initial business license application can be completed electronically using the following link: Business License Application.2. The signed, completed business license application must be submitted to the City for review to:
Community Development (1st Floor)14000 City Center DriveChino Hills, CA 91709
The California SWRCB regulates over 10,000 industries and maintains an electronic list of Regulated SIC Codes. You can determine if your business has a Regulated SIC Code(s) by using the following links:
SWRCB’s List of Regulated SIC Code Search: AlphabeticalSWRCB’s List of Regulated SIC Code Search: Numeric
Only businesses with a Regulated SIC Code are required to obtain coverage and enroll in the NPDES Stormwater IGP Program.If your business does have not a Regulated SIC Code the NPDES Stormwater IGP is not applicable.
Only businesses with a Regulated SIC Code as determined by the California SWRCB are required to verify enrollment in the NPDES Stormwater IGP. To comply with SB 205, businesses with a Regulated SIC Code will be required to verify enrollment in the NPDES Stormwater IGP by providing one of the following documents with the new/initial business license application and with each renewal business license application. Please note that the requirement to provide the following is only applicable for a business with a Regulated SIC Code:
A. Waste Discharge Identification Number (WDID) issued for the business facility by the SWRCB.B. WDID application issued for the business facility by the SWRCB.C. Notice of Non-Applicability (NONA) issued for the business facility by the SWRCB.D. No Exposure Certification (NEC) issued for the business facility by the SWRCB.
In City businesses with a Regulated SIC Code as determined by the SWRCB that are unable to verify enrollment in the NPDES Stormwater IGP by providing one of the required documents (WDID, NONA or NEC) with the City’s business license application, should review the requirements for NPDES Stormwater IGP to ensure that the permit coverage is applicable and apply for Stormwater IGP coverage with the SWRCB using the links below:
Stormwater IGP - Notice of Intent FAQs Stormwater IGP - Program Information Stormwater IGP – Types of Coverage
For additional questions regarding Stormwater IGP requirements, please contact the Santa Ana Regional Water Quality Control Board (RWQCB).
Santa Ana RWQCBStormwater Program - Industrial SectionAddress 3737 Main Street, Suite 500Riverside, CA 92501-3348Email Phone: (951) 782-4130
There is no top end. Anyone able to make it to our events, regardless of age is welcome. There is a minimum age of 65 to take advantage of most of our offerings.
The City of Chino Hills contracts with Republic Services for waste disposal. All collection containers and temporary service bins must be obtained from Republic Services. Contact Republic Services at 800-700-8610.
You can contact customer service at Republic Services at 800-700-8610 or check this website for the trash pick-up schedule.
Yes, Republic Services will pick up your tree at the curb. Residents can recycle their holiday tree by cutting it up and placing it inside their "yard waste" container and/or by placing it on the ground next to their containers. Holiday trees larger than six-feet tall must be cut-in-half in order to be eligible for pickup. A special "tree crew" will automatically collect holiday trees that have been placed curbside during the two weeks following Christmas Day; no appointment is necessary. Flocked Trees - Unfortunately, flocked trees cannot be recycled. To dispose of a flocked tree, please cut-it-up and place it inside your "trash" container or contact Republic Services at 800-700-8610 to schedule a free bulky item collection.
Chino Hills Recycles was designed with you in mind and requires very little effort. The program uses three 100-gallon containers: Gray for recyclables, Black for yard waste, and Green for trash. Trash Sorting Guide
5 Easy Ways to Pay Your Utility Bill:
Contact the City of Chino Hills Utility Billing Office at 909-364-2660, or you may pay in person at Chino Hills City Hall, 2nd floor, Utility Billing Office at 14000 City Center Dr., Chino Hills.
To Start New Service
Trash services are provided by Republic Services, so please call 800-700-8610.
Water: There is a water service charge for being connected to the City water lines, regardless of whether water is used throughout the billing cycle or not. When water is used, consumption is billed per CCF (hundred cubic foot), in addition to the connection charge.
Trash: Service charges vary depending on the amount of cans on the property. The charge is billed monthly whether or not the resident places cans for pick-up during the billing cycle. This is in accordance to the Chino Hills Municipal Code 13.20.050.
Sewer: A flat-rate service charge will be added to each account that is connected to the City sewer lines. Charges are based on the elevation of the home, depending on gravity flow, or pumped flow.
For more information on your water rates
Bills for utility service are due and payable upon presentation and subject to discontinuation of service if not paid within sixty (60) days from the date of the bill. The City’s Policy on Discontinuation of Residential Water Service for Non-Payment can be found at the bottom of the Online Bill Pay webpage. See link below.
Yes. You can have the meter re-read to check for reading errors, meter malfunctions, or possible water leaks. Please call Utility Billing Customer Service at 909-364-2660 to request a re-read.
Call the Chino Hills Utility Billing Office at 909-364-2660. NOTE: Only the person(s) named on the account have authorization to close service, and it takes at least one business day to disconnect.
"In order to protect the public health, safety, and well-being, and to prevent the spread of vectors, the owner, occupant, or other person responsible for the day-to-day operations of every property in the City shall make arrangements with a contractor franchised or licensed by the City for the collection of solid waste, recyclables, or compostables as set forth in this chapter."
Please contact Utility Billing Customer Service at 909-364-2660 to initiate an account. An Application needs to be filled out. There is an $1,000 refundable fee and a $50 non-refundable application fee, for a total of $1,050. You will need to have an active Business License in the City of Chino Hills and also provide a site map. You can make your payment and pick up the meter at City Hall -14000 City Center Drive, Chino Hills, CA 91709. Fees and Application
Usually when water looks dirty or has a funny color, it’s because of changes in the way that the water delivery system is being operated. When the direction that water flows in the pipe is changed—for maintenance work on a water main, when a fire hydrant is broken in a car accident, or there is a break in a water main— materials at the bottom of the pipes get stirred up. Often, the water only looks dirty for a short time. You should not drink it until it looks clear. One way to speed the dirty water out of your own pipes is to run all of your faucets for a few minutes. If the water is still not clear, then do the same thing again every half hour or so. The problem should go away within two to four hours. If it does not, call the Water Quality Technician at (909) 364-2808.
TIPS FOR GETTING RID OF FUNNY SMELLSSince some smells in tap water may be due to problems with your sink drain or water heater, there may be things you can do. To find out if the smell is coming from your sink drain or water heater, rather than the water itself, answer the following questions:* Does the smell come from only some of your faucets? * Does the smell go away after running the water for a few minutes?If the answer is no — the smell comes from all the faucets and it does not go away in a few minutes, then the problem is likely in the water. To be sure, take a clean glass and go to the hose bib at the front of your property. Make sure to disconnect any hoses before running the water. Open it to its fullest, and run it for a few minutes. After that, fill the glass straight from the tap and smell it. If the water is better at the front faucet than at the faucets inside your property, you should flush your plumbing system by running all the faucets for a few minutes. If the odor is really strong and does not go away, contact the Water Quality Technician at (909) 364-2808.
No. Congress gave the Federal Communications Commission (FCC) sole authority to set a national standard for human exposure to radio frequency (RF) emissions. The FCC allows local governments to require applicants to demonstrate compliance with the national standard, but preempts all local standards. The City can – and does – require all applicants to show that their sites are compliant with the FCC’s standard. You can learn more about these issues at the FCC’s website.
No. State law grants wireless carriers certain rights to use the rights-of-way, and Federal law prohibits any flat or effective bans on wireless facilities.
No. A local government cannot force a "wireless carrier" proposing to locate in the public rights-of-way to move the site out of the public rights-of-way. Cities are preempted by State and Federal laws in regard to licensing wireless carriers. Wireless carriers are franchised by, and have authorities under, the State of California, Public Utilities Commission and the FCC. Cities may consider reasonable alternative locations in the public rights-of-way if appropriate to lessen visual impact.
No. Cities have no control over the type of equipment or technologies used. Thus, the City cannot control the transmission methods of the wireless carrier’s service and deployment nor require multiple wireless carriers to be on the same pole if collocation would be technically impossible. The City cannot regulate what frequencies the equipment operates on. Federal law grants the FCC sole authority over all technological and engineering issues. The City has some authority to regulate the appearance of the equipment. For example, the City may require the facility to look like a light pole, tree or to be hidden inside a tower.
Yes. Pursuant to Chino Hills Municipal Code § 16.44.050 (D), notices are required to be mailed to property owners within a 300 foot radius when the proposed location is within a residential neighborhood, or a 500 foot radius when the proposed location is within the public right-of-way. The applicant is required to attain the property owner list from the San Bernardino County Assessor’s Office and submit it with their completed application. The City will send a notice once an application is received and another when the application is scheduled to go before the City’s Planning Commission.