Water, Sewer, & Trash Service

Services

The City of Chino Hills provides high quality water, sewer, and trash service in a cost-effective manner. Your utility bill includes water, sewer, and trash collection fees.

Water & Sewer Service

Annual Water Quality Consumer Confidence Report (PDF)

Trash Service

The City of Chino Hills contracts with Republic Services for all trash and recyclable collection services in the City. Residential areas are provided with three 110-gallon collection bins: one for trash, one for recyclables, and one for green waste materials. If you have questions regarding your trash services and have already established an account with the the City of Chino Hills, please contact Chino Hills Disposal at 800-700-8610 or visit the Republic Services website for more information.

Residential services in Chino Hills are billed directly by the City. Visit the Online Bill Pay system to pay your bill online or call 909-364-2660 to pay by phone.

Commercial services are billed by Republic Services. You can pay your bill over the phone by calling 877-692-9729.

How to Avoid Late Fees/Water Shut-Off

Bills for utility service are due and payable upon presentation and subject to discontinuation of service if not paid within sixty (60) days from the date of the bill.  The City’s Policy on Discontinuation of Residential Water Service for Non-Payment can be found below.  If payment is not received within 44 days from the bill date, a 10% penalty will be applied to the account (the minimum penalty is $10.00) on the 45th day when the Shut-Off Notice is generated.  All delinquent accounts not paid by the 60th calendar day after the bill date will have water service discontinued without further notice.

Policy on Discontinuation of Residential Water Service for Non-Payment

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Other Utility Bill Charges

Utility Billing Appeal Request Form

Have Questions?

Please call the Utility Billing Office at 909-364-2660.