Financial Assistance Resources

Helpful Resources For Rent and Utility Bill Financial Assistance

Landlords and renters who need financial assistance are encouraged to begin to look into resources and apply for programs available to assist with unpaid rent and utility bills.

Chino Hills Low-Income Rate Assistance (LIRA)

The City of Chino Hills Low-Income Rate Assistance program (LIRA) program offers a $10 discount on the monthly water meter charge for eligible customers. Residents who live in multi-family/multi-unit structures (i.e. apartments/condominiums), that receive water through one master meter, are not eligible for this discount. Learn more and apply online at www.chinohills.org/LIRA.

California Low Income Household Water Assistance Program

The federal Low Income Household Water Assistance Program (LIHWAP) provides financial assistance to low-income Californians to help manage their residential water utility costs. This federally funded program will help low-income households pay down their outstanding water bills. Learn more about eligibility requirements and how to apply online at www.csd.ca.gov/lihwap.

California COVID-19 Rent and Utility Relief Program

The statewide CA COVID-19 Rent Relief” program, also commonly referred to as “Housing is Key,” helps income-eligible households with 100% of rent and utilities, for both past and future amounts owed. Both renters and landlords can apply for assistance. The program is free and the funds do not need to be repaid. Review income eligibility and apply at housing.ca.gov or by calling (833) 430-2122.

California Mortgage Relief Program

The State of California has launched the California Mortgage Relief Program to provide a one-time grant to qualified homeowners who have fallen behind on their housing payments or reverse mortgage arrearages during the COVID-19 pandemic. $1 billion in federal relief funds are available to help eligible homeowners. The program is free and the funds do not need to be repaid. Learn more about eligibility requirements and how to apply at CAMortgageRelief.org.

Affordable Connectivity Program for Discounted Internet Service

The Federal Communications Commission’s Affordable Connectivity Program replaced the Emergency Broadband Benefit on December 31, 2021. Emergency Broadband Benefit recipients fully enrolled as of December 31, 2021, will automatically continue to receive their current monthly benefit until March 1, 2022. The program provides a discount for internet service of up to $30 per month for eligible households. Households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers. Enroll through a participating broadband provider, such as Spectrum and Frontier, or visit ACPBenefit.org to submit an application or print out a mail-in application. Review income eligibility and enrollment at fcc.gov/acp or by calling (833) 511-0311.

Southern California Edison (SCE) and Southern California Gas (SoCal Gas)

There are several financial assistance programs available through SCE and SoCal Gas including payment plans, one-time assistance, and discounts for reduced energy rates. If you lost your job recently or your income has changed, you may qualify for the California Alternate Rates for Energy (CARE) or Family Electric Rate Assistance (FERA) programs that apply to both SCE and SoCal Gas bills. Additionally, if eligible, funds from the CA COVID-19 Rent and Utility Relief Program can be used for both past and future amounts owed for utility bills. Learn more about different programs available to help pay SCE bills online at sce.com/residential/assistance or by calling (800) 655-4555. For SoCal Gas, visit socalgas.com/assistance or call (800) 238-0092.

California Public Utilities Commission (CPUC) Utility Bill Assistance

The CPUC regulates privately-owned California utilities that provide energy, water, and telecommunications services. If you have fallen behind on your utility bills, the CPUC provides late bill assistance and resources to help you negotiate a payment plan. The CPUC also provides resources for financial assistance programs that can help reduce your monthly energy or phone bills. Please note the CPUC does not provide assistance with publicly owned or municipal utilities, such as utilities provided by the City of Chino Hills. Learn more at cpuc.ca.gov/consumer-support.

Please Note: The City of Chino Hills is providing this information as a public service. The City of Chino Hills has compiled this information from a variety of sources; and thus, the information provided is subject to change without notice as a result of updates, revisions, and corrections to the various programs listed.  Although every effort is made to ensure that the information is accurate; residents, businesses, and landlords are encouraged to double check all details with the official source for each program.