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Passport Services
PASSPORT ACCEPTANCE SERVICES
The City of Chino Hills has resumed limited passport acceptance services by appointment ONLY. Walk-in service will not be available. Due to the evolving safety regulations surrounding COVID-19, our hours are subject to change without notice.
The City of Chino Hills is a Passport Acceptance Facility.
Requirements
All applicants are required to be present and bring the following items:
1. Provide a completed new Passport Application Form DS-11
2. Submit Evidence of U.S. Citizenship (original & photocopy) such as:
- Certified birth certificate issued by the county or state*
- Consular Report of Birth Abroad
- Naturalization Certificate
- Certificate of U.S. Citizenship
3. Present your valid identification and submit a photocopy of front and back (double-sided copies will not be accepted) such as:
- Valid Driver’s License
- Current Government ID (city, state, or federal)
- Current Military ID
4. Provide one passport photo.
- Photos can be taken in the City Clerks Office for $13.50 Photo Quality Requirement
5. Two separate payments as follows:
- Application fee payable to the U.S. Department of State: personal check, money order, or cashier's check only, and
- Execution fee payable to City of Chino Hills: personal check, money order, cashier's check, or credit/debit card**
**NOTE: Effective September 10, 2018 there will be a non-refundable convenience fee of 2.5% assessed on all transactions for the use of credit/debit cards paid to the City of Chino Hills for passport related services, which may include additional fees such as photo and/or copy fees.
Passports Previously Issued to Minors
A passport that was issued to a minor is NOT renewable by mail and should be processed at an acceptance facility using Form DS-11 (PDF) with both the previous passport and the birth certificate (original and photocopy.)
Fees May Change Without Notice
U.S. Passport Book
Age | Payment Number 1: U.S. Department of State | Payment Number 2: City of Chino Hills** |
---|---|---|
16 & over (book) | $130.00 | $35.00 (DS-11 only) |
15 & under (book) | $100.00 | $35.00 (DS-11 only) |
U.S. Passport Card
Age | Payment Number 1: U.S. Department of State | Payment Number 2: City of Chino Hills** |
---|---|---|
16 & over (book) | $30.00 | $35.00 (DS-11 only) |
15 & under (book) | $15.00 | $35.00 (DS-11 only) |
Optional Fees and Services to Add in Check Totals
Type | Payment Number 1: U.S. Department of State | Payment Number 2: City of Chino Hills** |
---|---|---|
Passport Photo | N/A | $14.30 |
Expedite Fee | $60.00 | N/A |
Copy Fee Per Page | N/A | $0.10 |
Expedite Postage Fee | $18.32 | $23.50 |
Renew by Mail
See if you’re able to Renew By Mail. It’s the simplest way to renew your passport. DS-82: U.S. Passport Renewal Application for Eligible Individuals (By Mail) (PDF)
Processing Time
Regular Service is currently taking up to 11 weeks.
Expedited Service is currently taking up to 7 weeks.
*A certified birth certificate has a raised embossed, impressed or multicolored seal. The registrar’s signature and date must be visible. Abstracts which do not include complete parental information are not acceptable for passport purposes. Short-format abstract certificates from California are never acceptable.
*Children under the age of 16, must be accompanied by BOTH parents.
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City Clerk's Department
Physical Address
14000 City Center Drive
2nd Floor
Chino Hills, CA 91709
Phone: 909-364-2620
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Passport Services
Ph: 909-364-2608 (Hotline)
Hours
Monday, Wednesday, Thursday:
8:00 am - 5:00 pm Appointment onlyTuesday:
8:00 am - 7:00 pm Appointment onlyFriday:
8:00 am - 12:00 pm Appointment only
Book An Appointment
NOTE: Walk-in service is NOT available.
Upcoming Passport Acceptance Holiday Facility Closures
May 30, 2022
July 4, 2022
September 5, 2022
November 11, 2022
November 24, 2022
November 25, 2022
December 23, 2022
December 26, 2022 through
January 2, 2023