Passport Services

The City of Chino Hills is a Passport Acceptance Facility.

PASSPORT ACCEPTANCE SERVICES ARE CURRENTLY SUSPENDED

Due to Public health measures to limit the spread of COVID-19, effective March 20, 2020, The Department of State is only able to offer service for customers with a qualified life-or-death emergency and who need a passport for immediate international travel within 72 hours. Please visit www.travel.state.gov for more details.

Requirements

All applicants are required to be present and bring the following items:

1. Provide a completed new Passport Application Form DS-11

2. Submit Evidence of U.S. Citizenship (original & photocopy) such as:

• Certified birth certificate issued by the county or state*
• Consular Report of Birth Abroad
• Naturalization Certificate
• Certificate of U.S. Citizenship

3. Present your valid identification and submit a photocopy of front and back (double sided copies will not be accepted) such as:

• Valid Driver’s License
• Current Government ID (city, state, or federal)
• Current Military ID

4. Provide one passport photo.

• Photos can be taken in the City Clerks Office for $13.00 Photo Quality Requirement

5. Two separate payments as follows:

• Application fee payable to the U.S. Department of State: personal check, money order, or bank draft only, and
• Execution fee payable to City of Chino Hills: personal check, money order, bank draft, or credit/debit card**

**NOTE: Effective September 10, 2018 there will be a non-refundable convenience fee of 2.5% assessed on all transactions for the use of credit/debit cards paid to the City of Chino Hills for passport related services, which may include additional fees such as photo and/or copy fees.

Passports Previously Issued to Minors

A passport that was issued to a minor is not renewable by mail and should be processed at an acceptance facility using Form DS-11 (PDF) with both the previous passport and the birth certificate (original and photocopy.)

Fees May Change Without Notice

U.S. Passport Book                                       

U.S. Passport Card

Optional Fees and Services to Add in Check Totals

Renew by Mail

See if you’re able to Renew By Mail. It’s the simplest way to renew your passport. DS-82: U.S. Passport Renewal Application for Eligible Individuals (By Mail) (PDF)

Processing Time

Regular Service is currently estimated at 6 to 8 weeks.
Expedited Service is currently estimated at 2 to 3 weeks. 

*A certified birth certificate has a raised embossed, impressed or multicolored seal. The registrar’s signature and date must be visible. Abstracts which do not include complete parental information are not acceptable for passport purposes. Short-format abstract certificates from California are never acceptable. 

*Children under the age of 16, must be accompanied by BOTH parents.