Contact
Utility Billing Office
14000 City Center Drive,
2nd Floor
Chino Hills, CA 91709
Ph: (909) 364-2660
Hours
Monday - Thursday
7:30 am - 5:30 pm
Friday
7:30 am - 4:30 pm
The City of Chino Hills provides high quality water, sewer, and trash service in a cost-effective manner. Your utility bill includes water, sewer, and trash collection fees.
How to Set-Up a New Account - Provides new customers information on how to set-up their water, sewer, and trash accounts with the City of Chino Hills.
How to Pay Your Utility Bill - Provides customers with the many ways to pay their utility bill through the City of Chino Hills.
Trash Service
The City of Chino Hills contracts with Chino Hills Disposal for all trash and recyclable collection services in the City. Residential areas are provided with three 110-gallon collection bins: one for trash, one for recyclables, and one for green waste materials. If you have questions regarding your trash services and have already established an account with the the City of Chino Hills, please contact Chino Hills Disposal at (866) 238-2444 or visit chinohillsdisposal.net for more information.
Trash Pick-up Schedule
Residential Trash Collection Rates
How to Avoid Late Fees
Please pay your bill within the due date shown on your City of Chino Hills utility bill to avoid a delinquent account. Your account will be regarded as delinquent if payment is not made within 42 days of the billing date (not the due date) and a 10% penalty will be applied to the account (the minimum penalty is $10.00).
Delinquent Utility Bill Procedure
Other Charges