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Public Works Department
14000 City Center Drive
Chino Hills, CA 91709

Ph: (909) 364-2800
Fax: (909) 364-2895
After-Hours Emergency (909) 364-2860 

6:45 am - 4:45 pm Monday - Thursday
6:45 am - 3:45 pm Friday  
Section Overview
The Street Maintenance staff provides maintenance of public improvements located in the right-of-way. This includes providing safe clean roads, sidewalks, curbs and gutters. Streets staff provide preventative maintenance, including street sweeping and repairs for approximately 200 lane miles of public streets, through a combination of City work force and contract services.

Through a combination of City staff and contractors, this section repairs street failures such as potholes, trench failures, cracks, water line repair patches and general pavement needs or work. In addition, the City's Street crew performs sign installations, traffic control in support of emergencies, hazardous material spill response, in-house repair of concrete replacement and street repairs.

Residents can report the following street related issues:
  • Damaged or missing street signs
  • Hazardous road conditions
  • Potholes
  • Sidewalk damage

To submit a service request you can:
  • Call the Public Works Department at (909) 364-2800
  • Submit a service request online

*Please note private streets should be reported to your Homeowners' Association.

Traffic Signal or Street Light Outage or Problems
To report a traffic signal outage or problem, please contact the Engineering Department at
(909) 364-2770 or via e-mail.   To report a street light outage or problem, please contact Southern California Edison by either calling, or completing the online form.

Annual Street Maintenance and Slurry Seal Program
The City Council has approved a plan for the slurry sealing of streets and major street repairs. Generally speaking, the plan calls for slurry seal, patch, over-lay or other major street maintenance to occur on a rotating seven-year cycle. The Annual Street Maintenance and Slurry Seal Program is finalized each spring, and the work is generally completed during the summer months, due to technical and traffic impact reasons. The warmer months pose ideal conditions for the job and a lighter impact on the traveling public when schools are not in session.

This Annual Street Improvement Program is managed by the Engineering Department and is part of the Annual Capital Improvement Program. For questions and additional information, contact the Engineering Department at (909) 364-2770 or via e-mail.

Street Sweeping
Streets are swept bi-weekly throughout most of the City. Residential areas are usually swept between the hours of 8:00 a.m and 4:00 p.m. Street sweeping signs are located at the entrance to neighborhoods. Please inform all visitors of your street sweeping schedule so they do not receive a citation. Read More

Street Sweeping Citations
The City issues citations to vehicles parked in the city right-of-way on street sweeping days. Citations can only be appealed in writing or online. The registered owner is required to submit a written explanation by mail within 21 days of issuance. No money needs to be submitted at that time. The appeal address is on the reverse side of the citation. Appeals will be reviewed through an independent review process - City staff cannot void citations. This information is also located on the reverse side of the citation. Read More